FAQs

Can I turn off utilisation for an individual?
Can I turn off utilisation for an individual? How does this affect historic utilisation figures? How does this affect group averages? Can I turn o...
Tue, 1 Aug, 2017 at 5:26 PM
How do I update someone's cost rate?
This article contains: - How do I update someone's cost rate? There are two types of people in Metis: Staff and Freelancers.  Metis require...
Tue, 1 Aug, 2017 at 5:26 PM
Why can't someone submit time/expenses against a job?
In Metis, you create jobs and opportunities which People can submit time and expenses against, however not everyone can submit things against a job automati...
Wed, 2 Aug, 2017 at 4:06 PM
Why can't I see everyone in the business on the People list?
The People list in Metis is a list of everyone in your business. By default, this list only shows people who are marked as: Available in Resourcing ...
Tue, 1 Aug, 2017 at 5:27 PM
How can I make someone Available in Resourcing?
If you want someone to be on the list of People who can be assigned to work on a client job or opportunity, they need to be marked as Available in Resourcin...
Tue, 1 Aug, 2017 at 5:27 PM
Why can't I download a Xero-friendly export of my expenses?
In Metis you are able to download a Xero-friendly extract of your company's expenses, which you can import directly into Xero to aid with your reconcil...
Tue, 1 Aug, 2017 at 5:27 PM
How do I login to my Metis account?
You can login into Metis via two ways: Logging in directly using the url https://go.getmetis.com/ Download the Metis Google Chrome extension from th...
Tue, 1 Aug, 2017 at 5:28 PM
What if I’ve forgotten my password or want to set a new one?
You can follow the Reset password link at the Metis log in screen to reset your password.  After you enter your email address which you log into M...
Tue, 1 Aug, 2017 at 5:28 PM
What's the difference between the People/Time, Expenses and Other categories on Budgets?
In Metis, Revenue and Costs are split into three categories: People/Time Expenses Other And these apply to both Revenue and Cost entries across Me...
Tue, 1 Aug, 2017 at 5:28 PM
What's a Strategic Job or Opportunity?
In Metis, you can tag a Job or an Opportunity as Strategic. What this means is that this is important to your business - this may be a key job so you want...
Tue, 1 Aug, 2017 at 5:28 PM